Refund Policy

Paid subscriptions for SkyElevate ATS are sold by Paddle.com, who is the Merchant of Record. Paddle provides customer service for billing inquiries and handles returns.

You may request a full refund within 30 days of the original purchase (or renewal) date. After 30 days, fees are generally non-refundable except where required by law.

To request a refund, contact us at [email protected] or use Paddle’s buyer portal from your payment receipt. Include the email used at checkout and the Paddle transaction or subscription ID if you have it.

Refunds are processed by Paddle to the original payment method. Timing depends on your bank or card issuer. Cancelling a subscription stops future renewals; it does not automatically refund the current period unless a refund is approved.

Related: Terms of Service · Privacy Policy